Banking Reinvented
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S3 · E15Retail Banks

Rethinking banking modernization: navigating complexity and unlocking growth

Eugene Denny, Lila Canaj & Illia Dragan

Modernization leaders

Jun 18, 202548 minGlobal
0:00 / 48:00
"Complexity isn't the enemy of growth — unmanaged complexity is."

Modernization programs promise transformation but too often deliver complexity. In this conversation, three practitioners unpack why the hardest part of change isn't the technology — it's the operating model around it.

They share a pragmatic playbook for sequencing modernization: where to start, how to fund it, and how to keep momentum when the roadmap collides with reality.

AI in bankingInnovationsModernizationDigital Onboarding

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