Banking Reinvented
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S3 · E12Digital Banking

Banks must redesign operations and jobs, not just deploy AI

Wessel Oosthuizen

Deloitte

May 7, 202545 minMiddle East & Africa
0:00 / 45:00
"AI without redesigned work is just expensive automation."

Deloitte's Wessel Oosthuizen argues that deploying AI is the easy part — the real transformation is redesigning operations and the jobs people do around it.

A practical discussion of change management, skills, and the operating discipline that separates AI theater from AI impact.

AI in bankingInnovationsModernization

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